Pensions online service enquiries form

If you're not an adviser then please use our customer enquiry form.

Use this form to make enquiries about our pensions online service.

This form is intended for pensions online service enquiries. Please visit our pensions contact page for more ways to get in touch.

You may also be interested in our online service help and support page for answers about our online service.

You can reset your password quickly and simply by using the password reset online form.

Personal information collected on this form will be used to administer your request. To understand how we use your information you can read the privacy policy (opens in new window).


More help and support

Literature library

From useful guides to interactive application forms, our literature library is packed with everything you need to support your business and your client conversations.

Business Support Unit

We offer expert guidance on the industry's leading third-party advice systems and portals, with support from a dedicated business manager.

Pension tools and calculators

Our tools and calculators help you to get a personalised view of how different scenarios could affect your client's pension savings and their plans for the future.

Business support

Business support

About us

About us

Useful links

Useful links

This website is intended for financial advisers only and shouldn't be relied upon by any other person. If you are not an adviser please visit royallondon.com

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales, company number 99064. Registered office: 80 Fenchurch Street, London, EC3M 4BY.